Electrify America grace period count down issue

In late July 2023 I started experiencing an issue with the Electrify America iPhone app after a charging session was completed. This issue has been reported to EA and as of this date no resolution is available.

When a charging session is completed, EA (like most other EV charging companies) gives you a grace period before making you pay for taking up space at a charger with no charging. 

This counter should only occur if the cord is still plugged into your car. I get this message after the session is ended and have left the station.

Tips:

1. Always click to "Finish" the session on the charger station.
2. If this message appears, check that you are not be charged by EA. If charges are posted to your account, contact EA.
3. I have not successfully removed these messages. They disappear over time, typically after another charging session.